Technical Support Specialist

5 days ago


Westlake, Ohio, United States TEKsystems Full time
Job Overview

We are seeking skilled Technical Support Specialists to support training labs, ensuring a seamless learning experience for thousands of practitioners.

Key Responsibilities:
  • Provide on-demand hardware support and troubleshooting services in dedicated training rooms.
  • Assist with network issues, login problems, and functionality concerns related to training software.
  • Work closely with proctors to resolve technical issues promptly and efficiently.
Requirements:
  • 1-2 years of experience in IT troubleshooting and hardware support.
  • Familiarity with computer systems, networks, and software applications.
  • Excellent customer service and communication skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
Benefits:
  • A competitive hourly rate of $19/hour.
  • The opportunity to work with a leading healthcare organization.
  • Ongoing training and professional development opportunities.
How to Apply:
  • Please submit your resume and a brief summary of your IT experience.
  • Include contact information for at least one professional reference.


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