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Pump Service Technician Job Description

KSB SE and Co KGaA is a leading supplier of pumps, valves, and related services. Our company is committed to providing high-quality products and services to our customers. We are seeking a skilled Pump Service Technician to join our team.

Key Responsibilities:
  • Perform high-quality pump repairs, testing, and reconfigurations of KSB water market pumps.
  • Read and interpret equipment manuals and work orders to perform required maintenance and associated services.
  • Read and comprehend technical documentation, including drawings, to create thorough inspection and test reports.
  • Use pneumatic, power, and hand tools proficiently.
  • Perform diversified services, including teardowns, inspections, troubleshooting, voltage conversions, impeller trims/change-outs, and repairs on pumps, rotating equipment, and related products.
  • May assist with removals, installations, troubleshooting, repairs, and services on pumps, rotating equipment, and related products in the field.
  • Maintain accurate material, parts, and labor records.
  • Ensure quality and quantity of work meet KSB standards.
  • Interface with internal and external individuals and companies as required.
  • Organize and maintain a safe and clean work area.
  • Show initiative to identify and suggest improvements to internal processes.
  • Ensure proper use of protective safety equipment and work according to KSB Company policies and procedures.
Requirements:
  • Training - Ability to receive and retain training on various hand tools and all types of equipment, most predominately associated with KSB water market pumps.
  • Communication - Must be able to effectively communicate with internal colleagues in the shop and other departments throughout the Company.
  • Physical Demands - Ability to stand for an extended period of time. Frequent heavy lifting, 50 pounds or less.
  • Environmental - Could have exposure to hazardous chemicals or materials.
  • Effective Project Fulfillment - including managing deadlines; identifying applicable stakeholders; demonstrated ability to understand, communicate, and achieve job and performance goals.
  • Time Management - Reliable attendance; manages time for the day-to-day operations in adherence to job requirements and cognizant of established standards.
  • Professionalism - Ability to deal with pressure and conflict positively.
  • Deductive Reasoning - Demonstrate ability to apply general rules to specific problems, in order to produce logical and sensible answers.
  • Mechanical Skills - Knowledge of metric and imperial system and ability to perform conversions between the two measurement systems a plus.
  • Computer Skills - Working familiarity with MS Office products, particularly Word and Excel.
  • Safety - Demonstrates personal responsibility in adherence to Company safety guidelines, including OSHA Safety & Health guidelines, when performing in the shop, incorporating customer requirements when in field.
  • Detail oriented - Attention to detail is required at all times.
  • High School Diploma or GED.
  • Effectively conversant in English, both written and verbal.
  • Minimally 3 years of mechanical experience; pump or rotating equipment mechanics a plus.
  • Basic understanding of electrical motor wiring, preferred.
  • Welding knowledge a plus.
  • Must have a valid driver's license with an acceptable driving record.
  • Capability to drive a service truck pulling a trailer, preferred.

KSB Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. KSB makes hiring decisions based solely on qualifications, merit, and business needs at the time.

We value employees who take the initiative and are committed to our company; Employees who take responsibility and for whom business success is the focus of their actions. In return, we offer fair framework conditions for collective wages and pensions, flexible working time models, individual training opportunities, and the best career prospects.