Insurance Policy Advocate
3 weeks ago
About State Farm Insurance
We are a leading insurance provider, dedicated to serving our customers with professionalism and expertise.
Salary Information
The estimated salary range for this role is $45,000 - $65,000 per year, depending on location and experience.
Job Description
As an Insurance Policy Advocate at State Farm Insurance, you will be responsible for:
- Providing exceptional customer service to policyholders, responding to their inquiries, complaints, and policy changes in a timely and professional manner.
- Assisting customers with policy applications, renewals, cancellations, billing, and payment inquiries.
- Collaborating with team members to ensure customer satisfaction and resolve issues efficiently.
- Maintaining accurate customer records and updating information as needed.
- Staying updated on industry trends and changes in insurance policies.
- Continuously improving knowledge and skills through training and development opportunities.
Benefits
We offer a comprehensive benefits package, including medical, dental, and vision coverage, as well as retirement savings options.
Requirements
To succeed in this role, you should have:
- Excellent communication and interpersonal skills.
- A strong understanding of insurance products and services.
- Ability to work in a fast-paced environment and meet deadlines.
- Proficiency in computer software and technology.
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