Store Operations Director

11 hours ago


Rochester, New York, United States The Guitar Center Company Full time

Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music.

We are seeking an experienced Store Operations Director to lead our team accountable for ensuring that merchandise is properly received, properly stocked, brought to the sales floor, and merchandised according to planograms, promotions, and standards all while creating and nurturing our culture of integrity, inclusion, musical passion, and respect.

Responsibilities:
  • Partner with the Store Manager and other members of the management team to achieve EBITDA, sales, and margin goals
  • Ensure proper staffing levels within the department including hire and train the operations associates
  • Assist in training all level of operations associates
  • Shipping and receiving of gear and other store related items
  • Warehouse organization and stocking and Maintenance of the facility
  • Loss prevention and safety, inventory management, cash management, and business reporting
  • Conduct standardized signage/pricing audits on a weekly basis, ensuring product is merchandised to planogram standards (including POP, SKU, and inventory integrity audits).

The ideal candidate will have 3+ years of relevant work experience working in retail or in warehouse setting, valid state driver's license, intermediate proficiency with Microsoft Office suite, and ability to lift up to 50 lbs. As our Store Operations Director, you will drive sales by acting manager in charge when necessary, opening and closing of the store, and performing additional duties as assigned.

We offer a competitive salary range of $19.32/hr - $31.40/hr, depending on background and experience. This position is eligible to participate in the Guitar Center Company bonus program based on Company performance.

Salary Range: $38,944.80 - $64,368.00 per year

Requirements:
  • Valid state driver's license and automotive insurance
  • Intermediate proficiency with Microsoft Office suite
  • Ability to work in a loud environment for 5-8 hours
  • Ability to work weekends, holiday, and evenings

If you are a motivated and results-driven professional who is passionate about music and customer service, we encourage you to apply for this exciting opportunity to join The Guitar Center Company team.



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