Automotive Store Leadership Position
7 days ago
Job Summary:
We are seeking an experienced and skilled Automotive Store Manager to join our team at Tire Choice Auto Service Centers. As a key member of our leadership team, you will be responsible for providing daily leadership to all positions within the store, including General Service Technicians, Technicians, Guest Care Specialists, and Assistant Store Managers.
About the Role:
The Store Manager position is a salaried role that offers a competitive salary range of $60,000 - $75,000 per year, based on experience. This role is eligible for additional compensation and incentives, including performance-based bonuses, paid vacation and holidays, reimbursement for ASE certifications, and 401k eligibility immediately upon hire.
Responsibilities:
- Sales and Technical Leadership: Develop sales and technical teammates to produce a consistent 5-star guest experience, ensuring sales goals are achieved by assisting in the development and implementation of sales plans, thorough knowledge of services and products, and the automotive industry.
- Guest Relations: Introduce tire and service products to guests to maximize sales and guest satisfaction and loyalty, providing direction and oversight to other technicians and assisting where needed with services/repairs.
- Team Management: Ensure the store is effectively staffed by managing the recruiting, hiring, training, scheduling, evaluating, performance management, and development of teammates.
- Expense Control: Ensure expense control through the management of payroll, telephone usage, store maintenance and repairs, supplies, utilities, and other controllable expenses.
- Inventory Management: Responsible for inventory management to include pulling tires and parts, unloading and stocking inventory.
- Courtesy Inspections: Audit courtesy inspections performed by teammates.
- Store Maintenance: Ensure store is in excellent condition and maintained to Monro standards for cleanliness and consistently in guest-ready condition.
- Scheduling: Schedule guest appointments and assign teammates according to their skill level for efficient and timely completion of vehicle services/repairs.
- Customer Service: Achieve Monro's sales goals by properly informing and recommending tire and service products and sales promotions, attending to all guest needs in areas of sales, service, complaints, and adjustments.
- Guest Relationships: Build guest relationships to maximize customer satisfaction, loyalty, and retention.
Qualifications:
- Leadership Experience: Demonstrated leadership experience in a retail/sales environment.
- Financial Management: Proven ability to manage, drive, and deliver financial results while controlling costs.
- Communication Skills: Excellent verbal and written communication skills to effectively communicate with teammates and guests.
- Education: High School Diploma or equivalent.
- ASE Certifications: Must possess a current valid driver's license and have a satisfactory Motor Vehicle Report (MVR) and have the ability to operate customer's vehicles to conduct test drives.
Benefits:
- Performance-Based Incentives: Performance-based bonuses
- Paid Time Off: Paid vacation and holidays
- Certification Reimbursement: Reimbursement for ASE certifications
- 401(k): Eligibility for 401k plan immediately upon hire
- Direct Deposit: Direct deposit available
- Employee Discounts: Employee discounts on merchandise and services
- Health Insurance: Comprehensive health insurance package
- Vision and Dental: Vision and dental insurance
- Career Advancement Opportunities: Opportunities for career advancement and professional growth
About Us:
Tire Choice Auto Service Centers is committed to helping our teammates grow their careers through coursework, demonstrating leadership skills, and open opportunities. Our teammates receive on-the-job training, company-sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.
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