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Sales Associate I

2 months ago


Castle Rock, Colorado, United States Tapestry Full time
About the Role

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Coach, a leading global fashion house. As a Sales Associate, you will play a critical role in delivering exceptional customer service and driving sales results in our retail stores.

Key Responsibilities
  • Customer Service: Provide personalized service to customers, responding to their needs and building strong relationships to drive repeat business and loyalty.
  • Sales Floor Operations: Maintain a clean and organized sales floor, ensuring that all visual merchandising and inventory displays are up-to-date and visually appealing.
  • Product Knowledge: Develop and maintain in-depth knowledge of Coach products, including features, benefits, and current offerings, to effectively communicate with customers and drive sales.
  • Teamwork: Collaborate with colleagues to achieve sales goals and support the overall success of the store.
  • Adaptability: Demonstrate flexibility and adaptability in a fast-paced retail environment, responding to changing customer needs and store requirements.
Requirements
  • Excellent Communication Skills: Strong verbal and written communication skills, with the ability to effectively interact with customers and colleagues.
  • Product Knowledge: Ability to learn and maintain in-depth knowledge of Coach products and services.
  • Customer Focus: Strong customer service skills, with a focus on delivering exceptional experiences and building customer loyalty.
  • Teamwork: Ability to work collaboratively with colleagues to achieve sales goals and support the overall success of the store.
  • Adaptability: Flexibility and adaptability in a fast-paced retail environment, with the ability to respond to changing customer needs and store requirements.
About Coach

Coach is a global fashion house founded in New York in 1941. We are part of the Tapestry portfolio, a global house of brands committed to stretching what's possible. Our mission is to make beautiful things, crafted to last, for people to be themselves in. We are committed to being innovative and wholly inclusive, with a focus on delivering exceptional customer experiences and driving business results.