Customer Service Lead

1 month ago


Garden City, Michigan, United States Burlington Full time
Burlington Job Opportunity

We are seeking a skilled Customer Service Lead to join our team at Burlington. As a key member of our management team, you will be responsible for ensuring efficient service at the front of lines, directing cashier coverage, and communicating promotions and company updates to our team.

Key Responsibilities:

  • Direct cashier coverage and customer flow to ensure seamless service
  • Assist management team in communicating promotions and company updates
  • Monitor and validate returns, exchanges, check authorizations, voids, and other transactions
  • Support training for team members

About Burlington:

Burlington is a leading retailer offering a wide range of products, including clothing, home goods, and more. We are committed to providing excellent customer service and creating a positive shopping experience for our customers.


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