Benefits Coordinator

4 weeks ago


Elmont, New York, United States WellLife Network Full time
Job Summary

We are seeking a highly skilled Benefits Coordinator to join our team at WellLife Network. The successful candidate will be responsible for managing and operating systems to track the stages of benefit applications and appeals processes, providing concrete statistical data. The ideal candidate will be resourceful and able to explain the possible consequences of a consumer's financial situation, acting as a liaison between the consumer and governmental agencies.

Key Responsibilities
  1. Maintain confidentiality in respect to HIPPA Laws at all times.
  2. Screen all consumers to assess their eligibility for both private and/or governmental benefits.
  3. Assist consumers in completing all applications necessary to apply, appeal, and maintain governmental and/or private benefits.
  4. Be prepared to travel to all governmental/private agencies for face-to-face interviews and other meetings.
  5. Be knowledgeable of a consumer's financial status and maintain accurate consumer balances.
  6. Prepare narrative, Excel spreadsheet, and statistical reports indicating the consumers' benefits status in a timely fashion.
  7. Review, process, scan, document, and file all incoming mail/documents as required.
  8. Notify department members of all emergencies that may arise.
  9. Assist in the event of EES Department staff shortage, such as vacations, holidays, leaves of absences, and vacancies.
  10. Maintain accurate information in the department database system for all consumer documents.
  11. Provide in-service training to WellLife Network staff and external agencies as needed.
Requirements

An Associate Degree is required, with a Bachelor's Degree preferred. Excellent oral and written communication skills are necessary, as well as the ability to exercise good follow-up and documentation skills. Knowledge of Microsoft Office application software is also required. Work experience with Mental Health and Developmental Disabilities populations is necessary, and a valid New York State driver's license and possession of a vehicle for use while on company time are required.



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