Restaurant Operations Manager

6 days ago


Jackson, Mississippi, United States 1788 Chicken DBA Zaxby's Full time
Job Summary:
We are seeking a highly skilled Restaurant Operations Manager to lead the management of all restaurant operations at 1788 Chicken DBA Zaxby's. As a key member of our team, you will be responsible for developing relationships with employees, customers, and the community, while ensuring the highest standards of food quality and fostering an atmosphere of friendliness and fellowship in the store.

The ideal candidate will have a strong background in restaurant management, excellent leadership skills, and the ability to communicate effectively with employees, customers, and vendors. You will be responsible for aligning with and supporting 1788 Chicken's vision and philosophy, caring for people, communicating effectively, coaching employees, and ensuring customer satisfaction.

Responsibilities:
  • CULTURE: Align with and support 1788 Chicken's vision and philosophy.
  • CARE: Care for people (employees, peers, customers, vendors, etc.).
  • COMMUNICATION: Communicate effectively.
  • COACHING: Coach your employees on their performance.
  • CUSTOMER EXPERIENCE: Be constantly concerned about the customer experience.
  • CRITICAL ITEMS: Use the created 1788 Chicken systems and processes.
  • CONTROLS: Ensure that all policies and procedures are being followed.
  • Staffing of restaurant.
  • Inventory.
  • Ensure the financial success of the restaurant.
  • Help train new staff and continuous training of existing staff.
  • Ensure all staff are following and supporting 1788 Chicken culture and mission.
  • Responsible for achieving all financial targets set for their store.
  • Terminating and disciplining staff.
  • Developing leaders in their restaurant.


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