Business Leader for Restaurant Operations

7 days ago


Jackson, Mississippi, United States Chick-fil-A County Line Rd FSU Full time

At Chick-fil-A County Line Rd FSU, we are seeking an experienced and skilled Business Leader to join our team. This results-oriented role will play a vital part in driving business growth and excellence in customer satisfaction, order accuracy, speed of service, cleanliness, and labor productivity.

About the Role

This leader will be responsible for ensuring our team provides exceptional customer service and monitors the overall performance of their department within the business. They will spend time in restaurant operations (working "in the business") as well as developing people, systems, and processes to advance the business (working "on the business").

Key Responsibilities
  • Responsible for every aspect of a specified area of the business (Front of House, Back of House, etc.)
  • Responsible for people development in their respective area
  • Demonstrates ownership and optimism
  • Pursues excellence and growth
General Responsibilities
  • Set the standard for Culture and Character in our business
  • Exemplify servant leadership
  • Align with the vision and values of Chick-fil-A
  • Demonstrate integrity and trustworthiness
  • Demonstrate proficiency in restaurant operations
  • Hard-working with the ability to thrive in a fast-paced environment and perform under pressure
  • Assist in recruiting, training, and developing team members
  • Understand metrics within the business that measure our success, like labor, productivity, waste management, profitability, and sales growth
  • Motivating team members to perform to the best of their ability
  • Holding team members accountable for actions, attitudes, and behaviors
  • Setting goals for their area of business
  • Ensuring compliance with food safety and health regulations
  • Communicating mission, vision, and goals effectively to their team
  • Collaborating with Director Team to collectively own the results of the business and pursue growth and common goals
Requirements
  • Food Service experience; 2 years preferred, Chick-fil-A preferred
  • Management/Leadership experience; 1 year preferred
  • Full-time open availability, including open (5am) and close (11:30pm) at least once a week
  • Organizational skills
  • Teamworking and People Development skills
  • Verbal communication skills
  • Numerical skills
  • Enthusiasm
  • Executive skills
  • Problem-solving skills
  • Driven individual that demonstrates ownership and initiative

We offer a competitive salary of $55,000 - $62,500 per year based on experience, flexible schedule, paid time off, health insurance, dental insurance, vision insurance, overtime, and free meals when you work.



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