Counseling Program Manager

4 days ago

Hayward, California, United States Vets Hired Full time
About the Job

Counseling Supervisor (COH) is a mid-management journey-level class in the professional counseling series that recognizes full first-line supervisory responsibilities. The working supervisor will be expected to provide resources, advice, and counsel, and serve as a supervisor providing oversight to YFSB employees.

Key Responsibilities
  • Supervise counseling staff and student interns in conformity with legal and ethical standards for counseling best practice.
  • Assign and monitor staff caseloads, including coordination of staff schedules.
  • Recommends operational improvements and modifications, prepares various reports on operations and activities, and collects and compiles counseling program statistics for use in reports and evaluations.
  • Attends meetings related to YFSB programs and community mental health concerns, and coordinates with other social services and mental health agencies, the schools, the Probation Department, and other relevant stakeholders.
  • Works in team relationship with the Youth and Family Services Bureau Sergeant to provide an integrated and comprehensive model of service delivery.
  • Assists the YFSB Administrator in the development and implementation of Bureau goals and objectives, establishes schedules and methods for operational activities, evaluates and maintains Bureau services and standards, and implements policies and procedures.
  • Participates in budget preparation and administration, prepares cost estimates for budget recommendations, submits justifications for projects, equipment, and staff, and assists YFSB Administrator in monitoring and controlling expenditures.
  • Plans, prioritizes, assigns, supervises, and reviews the work of staff involved in Bureau operations, participates in the selection of staff, coordinates and provides staff training, writes employee evaluations, and works with employees to correct performance deficiencies and implement discipline procedures.
  • Provides clinical consultation to counselors, interns, and police officers, develops and coordinates mental health and related training for other departmental personnel, consults with the Bureau Administrator in interpreting Bureau, Police Department, and City of Hayward policies and procedures, and provides direct services to youth, families, and individuals as needed.
Requirements
  • Knowledge of theory and principles of human development, particularly child development, theory, and principles of social aspects of mental and emotional adjustment, including normal and abnormal behavior, family dynamics, and indicators of social emotional learning and wellness.
  • Principals, methods, and current practices of culturally responsive crisis intervention and counseling, which includes interviewing techniques, assessment, and treatment modalities.
  • Principals, methods, and current practices of social casework, including trauma-informed practice and working in a family systems framework.
  • Function and organization of juvenile justice system, public school system, social service system, public assistance, and other organizations and systems.
  • Theory, principles, and current practices of school-based behavioral health service delivery.
  • Theory and principles of child abuse, elder abuse, and domestic violence.
  • Theory, principles, and current practices of gang prevention and intervention.
  • Community resources and services in the mental health and human services areas, including financial, social, recreational, cultural, housing, and legal advocacy services.
  • Laws and regulations governing the provision of mental health services, including Health Insurance Portability and Accountability Act (HIPAA) and mandated reporting laws.
  • Diagnostic and Statistical Manual of Mental Disorders (DSM V) system of diagnosis.
  • Use of computer skills, including multiple software formats, email, and storage of digital files.
  • Principals, techniques, and current practices of supervision and clinical consultation.
  • Ability to provide effective clinical supervision and clinical consultation, and monitor standards of culturally responsive clinical practice.
  • Perform crisis intervention and counseling services.
  • Assess training needs and to develop, provide, and coordinate appropriate staff training.
  • Plan, prioritize, assign, supervise, and review the work of staff involved in assigned operations.
  • Foster a positive work culture and encourage team cohesiveness.
  • Participate in the selection of staff, work with employees to correct performance deficiencies, and implement discipline procedures.
  • Build collaborative relationships with community providers and stakeholders.
  • Establish effective and productive casework relationships with youth, families, and individuals in conflict.
  • Establish cooperative working relationships with police officers in the handling of crisis calls.
  • Work independently, make sound decisions, and set priorities under stressful conditions.
  • Work collaboratively in the highly structured environment of a police department while maintaining accepted professional standards of clinical practice.
  • Communicate effectively, both verbally and in writing.
  • Maintain records, including statistics, and to prepare reports.
  • Effectively manage time, meet deadlines, and prioritize workload.
Qualifications
  • Any combination of experience and education equivalent to that which would likely provide the required knowledge, skills, and abilities would be qualifying.
  • A typical way to obtain the knowledge, skills, and abilities would be: four (4) years providing counseling or psychotherapy to families, youth, groups, and individuals, including one (1) year in a supervisory or lead capacity.
  • Equivalent to a Master's Degree from an accredited college or university in Counseling, Clinical Psychology, or Clinical Social Work or a closely related field.
  • Candidates may substitute one year of experience with a doctorate degree in Counseling, Clinical Psychology, or Clinical Social Work.
  • Must possess and maintain a valid license in Marriage, Family, and Child Counseling (M.F.C.C.), Marriage and Family Therapist (M.F.T.), Licensed Clinical Social Work (L.C.S.W.), or in Clinical Psychology.
  • Must meet the State Board of Behavioral Sciences criteria for supervising licensing hours of unlicensed employees and interns.
  • Possession and maintenance of a valid Class C California Driver's License.

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