Food and Beverage Attendant

4 days ago

Grapevine, Texas, United States Great Wolf Lodge Full time
Job Summary

We are seeking a highly motivated and customer-focused Food and Beverage Attendant to join our team at Great Wolf Lodge. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests while taking orders, serving, and handling transactions in a friendly and efficient manner.

Key Responsibilities
  • Communicate with guests to take food and beverage orders
  • Prepare customer food and beverage orders
  • Provide outstanding customer service and engage in suggestive selling
  • Maintain equipment, perform preventative maintenance, troubleshoot breakdowns and/or call for repairs
  • Assist in merchandising functions including display and store design, inventory receiving, stocking, and merchandise pricing
  • Perform cash-handling functions, including point-of-sale (POS) system, registers, and daily reporting
  • Ensure F&B outlet adheres to the highest standards of cleanliness, presentation, and service
  • Ensure the daily operation of the retail outlet adheres to operating procedure guidelines
  • Assist in other food outlets as needed
Requirements
  • Some High School education or equivalent
  • Flexibility regarding scheduling based on business demands
  • Experience utilizing basic math skills with ability to add, subtract multiply and divide
  • Proven customer service skills and communication skills; able to read and interpret English language manuals relating to safety, operations, and procedures
  • Successful completion of a criminal background and drug screen
What We Offer
  • Competitive hourly rate
  • Opportunities for career growth and advancement
  • Flexible scheduling to meet your needs
  • Discounted vacations and employee referral incentives
  • Access to Great Wolf University for on-the-job training, functional, and leadership training
  • Flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund
How to Apply

Click on "Apply Online" or chat with a recruiter (bottom of your screen on Great Wolf's website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event.

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