Customer Service and Sales Associate
2 weeks ago
As a key member of our team, you will be responsible for providing technical assistance to customers, potential customers, and associates. Your goal will be to maintain established sales activity while fostering long-term relationships with customers and maintaining a professional business attitude.
We offer a comprehensive benefits package to all full-time employees, including medical insurance, life insurance, disability coverage, flexible spending accounts, timely evaluations, paid vacation time, holiday pay, retirement benefits, additional paid time off, paid parental leave, onsite clinic services, education assistance programs, counseling resources, wellness resources, uniforms and subsidies, and employee assistance programs.
Key Responsibilities:
- Handle customer inquiries in a professional manner and determine the nature of each call.
- Take necessary actions to ensure accurate information and service are provided, including research and collaboration with other departments.
Compensation:
Hourly wage: $20. A 10% shift premium is paid for second and third shift positions.
Top 5 Skills and Abilities:
- Familiarity with power transmission equipment, nomenclature, and catalog information to meet customer needs.
- Ability to handle stress and interact with others in a fast-paced environment.
- Excellent oral and written communication skills.
- Organizational skills to prioritize tasks and manage workload effectively.
- Ability to work independently and make decisions based on factual information.
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