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Operations Supervisor

2 months ago

Elizabeth, New Jersey, United States Tapestry Full time

Qualifications

  • Educate team members on sales strategies, personal objectives, and measurable metrics, coaching them to optimize business performance.
  • Ability to network within the community to ensure open positions are filled efficiently with minimal disruption to operations.
  • Conduct regular evaluations and assessments of employee performance.
  • Exceptional sales development skills and strong interpersonal abilities.
  • Demonstrated leadership qualities; effective communication with all organizational levels and clientele.
  • Proficient in Microsoft Office Suite, including Excel, Word, and Outlook.
  • A standout professional will possess...
  • At least 3 years of management experience in a similar retail setting.
  • Ability to stand for extended periods.
  • Able to safely lift items weighing up to 40 pounds.
  • Comfortable using ladders.
  • Drive for Results: Consistently exceeds goals and is recognized as a top performer; focused on bottom-line outcomes; motivates self and others to achieve results.
  • Customer Focus: Committed to meeting the expectations of both internal and external customers; gathers customer insights to enhance products and services; builds and maintains effective customer relationships.
  • Creativity: Generates innovative ideas; connects previously unrelated concepts; recognized for originality in brainstorming sessions.
  • Interpersonal Savvy: Relates well to diverse individuals; builds constructive relationships; employs diplomacy and tact; adept at diffusing high-tension situations.
  • Learning on the Fly: Quickly adapts to new challenges; a versatile learner; open to change; analyzes successes and failures for improvement; enjoys tackling unfamiliar tasks.
  • Perseverance: Approaches tasks with energy and determination; rarely gives up in the face of challenges.
  • Dealing with Ambiguity: Effectively navigates change; comfortable making decisions without complete information; handles risk and uncertainty with ease.
  • Strategic Agility: Anticipates future trends and consequences; possesses broad knowledge and perspective; future-oriented; capable of creating competitive strategies.
  • Fosters a collaborative team environment; celebrates team successes; encourages open communication; empowers team members.
  • Managerial Courage: Provides direct and actionable feedback; addresses personnel issues promptly; willing to take necessary actions when required.
  • Valid Driver's License (Required).

Benefits

  • Compensation: Starting at $25.00 per hour.
  • 401(k) plan.
  • 401(k) matching contributions.
  • Dental insurance coverage.
  • Employee discounts.
  • Health insurance options.
  • Paid time off.
  • Vision insurance coverage.

Responsibilities

  • Utilize retail expertise to drive business initiatives that foster repeat customers and attract new clientele.
  • Communicate and achieve store productivity targets, including sales per hour and customer engagement metrics.
  • Ensure all associates complete the sales training program and develop comprehensive product knowledge.
  • Model and oversee the sales environment, providing consistent coaching to enhance customer service and sales performance.
  • Assist in achieving financial objectives through measurable improvements in store performance.
  • Assume Store Manager responsibilities in their absence.
  • Lead by example in achieving personal sales targets.
  • Effectively communicate the brand's aesthetic and philosophy to the sales team and customers.
  • Ensure adherence to brand and operational standards to maintain consistency.
  • Implement visual merchandising directives and uphold store presentation standards.
  • Relay merchandise performance, stock levels, and customer feedback to enhance service and sales.
  • Oversee store opening and closing procedures, including financial transactions and securing the facility.
  • Assist in managing payroll budgets by adjusting schedules as needed.
  • Monitor compliance with company policies, focusing on loss prevention to safeguard inventory.
  • Accurately manage all POS transactions to maintain inventory integrity.
  • Analyze sales reports to identify trends and respond to business needs.
  • Comfortable making decisions and resolving conflicts within a team setting.
  • Available to work the store schedule, including evenings and weekends.
  • Building Effective Teams: Fosters teamwork and strong morale among staff.
  • 8-hour shifts.