Fitness Program Manager

1 week ago

Berkeley, California, United States YMCA Full time
POSITION SUMMARY:

This role is responsible for the development, management, supervision, and coordination of the branch health and fitness services, including group exercise, strength and cardiovascular training, and personal training.


KEY RESPONSIBILITIES:
  • Be an advocate and key leader for exceptional customer service and communication in the branch.
  • Recruit, hire, train, develop, motivate, schedule, and direct staff and volunteers as needed. Monitor and evaluate staff performance.
  • Develop and adhere to budgets for all designated program areas; responsible for monthly income/expense reports for each designated program area.
  • Develop program objectives for each designated program area, review and evaluate all current programs, and develop new programs.
  • Stay current with fitness trends and meet changing demands and standards.
  • Recruit, develop, and train volunteers for all designated program areas and special events.
  • Provide leadership in all facets of the Annual Branch Support Campaign.
  • Develop other fundraising activities necessary to support specific programs.
  • Respond to all suggestion forms concerning designated program areas.
  • Attend appropriate trainings and meetings to enhance knowledge and bring new and innovative programs to the YMCA.
  • Work with the membership and marketing departments on fitness program-related member communications and resolve/respond to member suggestions and complaints promptly.
  • Serve as a member of the branch leadership team.
  • Special projects and other duties as assigned.

MEASURE OF EFFECTIVENESS:
This position has a primary impact on the YMCA's ability to provide a high-quality fitness program. Budgets will be met, revenue achieved, and cash managed according to sound practices established by the Finance Department; staff and volunteers will be recruited/hired, supervised, developed, and evaluated; members will be retained with a high level of satisfaction; communications related to fitness programs will be accurate and timely; relationships will be developed with collaborating community partners.

WORK ENVIRONMENT & PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sufficient strength, agility, and mobility to perform essential functions of position and to supervise program activities. Must occasionally lift up to 30 lbs. Visual ability to clearly monitor activities. Mobility to quickly respond to emergencies.

LEADERSHIP COMPETENCIES:
Program/project management, inclusion, developing self and others, critical thinking and decision making, fiscal management, communication and influence, innovation.

QUALIFICATIONS:
Bachelor's degree in a related field or equivalent. Three years of fitness experience. Nationally certified in group exercise and/or personal training. One year of supervisory experience. Must be self-directed, highly motivated, and creative. Excellent customer service, problem-solving, interpersonal, and organizational skills. Completion of YMCA program-specific and trainer certifications must be accomplished within 60 days of hire. Ability to relate effectively to diverse groups of people from all social and economic segments of the community. Proficiency in Microsoft Outlook and other computer programs necessary to perform the duties of the job.

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