Customer Relationship Specialist

6 days ago


Saint Cloud, Minnesota, United States Dan Anderson - State Farm Agent Full time
Job Overview

Dan Anderson - State Farm Agent seeks an experienced Account Manager to play a pivotal role in growing our agency through meaningful customer relationships and liaison services. As a vital team member, you will enhance customer satisfaction by proactively marketing relevant products and services.

Key Responsibilities:

  • Establish and maintain long-lasting customer relationships through regular follow-ups and prompt service.
  • Provide exceptional customer service, addressing inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Promote successful customer relations by identifying and catering to their needs.

Requirements:

  • A minimum of $45,000 - $60,000 per year salary plus commission/bonus potential.
  • Proven experience in sales, preferably in outside or inside sales, retail sales associate, or telemarketing roles.
  • Experience managing client relationships is highly desirable.
  • An interest in marketing products and services based on customer needs.
  • Excellent communication skills, including written, verbal, and listening abilities.
  • A strong commitment to delivering exceptional customer service.
  • The ability to anticipate and effectively address customer needs.

Benefits:

  • Generous paid time off (holidays and personal/sick days).
  • A comprehensive health benefits package.
  • Growth opportunities for advancement within the agency.


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