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Customer Service Representative

2 months ago

Washington, Pennsylvania, United States coentires Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service, maintaining a clean and safe store environment, and performing various tasks to ensure the smooth operation of our convenience store.

Key Responsibilities
  • Provide excellent customer service, responding to customer inquiries and resolving issues in a professional and courteous manner.
  • Maintain a clean and safe store environment, adhering to company standards and guidelines.
  • Perform various tasks, including cash handling, fuel transactions, and promoting company programs.
  • Ensure proper preparation, presentation, and freshness of all food service products.
  • Follow approved cooking procedures and present quality food to company standard.
  • Multi-task, perform repeated bending, standing, and reaching, and occasionally lift up to 50 pounds.
  • Practice sanitary and safe food handling procedures.
  • Act as a brand ambassador and contribute to the development of our evolving food program.
Requirements
  • Must be 18 years or older.
  • Ability to work a variety of shifts, including mornings, afternoons, evenings, and weekends.
  • Ability to lift up to 50 pounds and perform repeated bending, standing, and reaching.
  • Ability to work in a fast-paced environment and adapt to changing situations.
Benefits
  • Competitive hourly rate of $10.
  • Medical and Prescription Insurance.
  • Dental Insurance.
  • Vision Insurance.
  • Paid Time Off.
  • Paid Holidays.
  • Company Paid Life and AD&D Insurance.
  • Company Paid Short and Long-Term Disability.
  • GED Reimbursement.
  • Company Paid Employee Assistance Program.
  • Health Savings Account.
  • Fidelity 401(k) with an Employer Match.
  • Supplemental Life Insurance for Employees, Spouse, and Child(ren).
  • Accident Plan.