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Clinical Staff Member

2 months ago

Coeur D Alene, United States Benchmark Human Services Full time
About the Role

Benchmark Human Services is seeking a highly skilled and compassionate Clinical Staff Member to join our Mobile Crisis Team. As a key member of our team, you will provide crisis stabilization services, support to individuals in crisis, and assist in facilitating referrals to ongoing services, supports, and community resources.

Key Responsibilities
  • Complete crisis assessments, including the Columbia Suicide Severity Rating Scale (CSSRS) and other clinical documentation as indicated.
  • Respond to crisis calls within an average of 60 minutes for urban locations or 90 minutes for rural locations.
  • Assess the safety of individuals and others in crisis.
  • Develop crisis safety plans and assist in facilitating linkages to the appropriate level of care.
  • Follow up with individuals' ongoing providers as appropriate to ensure adherence to crisis service recommendations.
  • Facilitate referrals quickly to prevent escalation of crisis.
  • Ensure customer service satisfaction surveys are given to individuals contacted by the Mobile Crisis Team.
  • Complete necessary documentation to meet regulatory requirements and facilitate reimbursement through primary funding sources.
  • Provide crisis follow-up services within 72 hours of crisis disposition for individuals served.
Requirements
  • Bachelor's degree in a mental health-related field from an accredited institution.
  • Certification and ongoing training in crisis intervention curriculum.
  • Two years of post-bachelor's professional experience or a bachelor's degree in any field from an accredited institution plus three years of full-time equivalent professional experience in the mental health field.
  • Valid CPR and First Aid Certification.
  • Valid driver's license and auto insurance.
  • Computer literacy.
  • Experience working with individuals with mental illness, emotional disorders, and substance-related disorders who are experiencing emotional or behavioral crisis.
Preferred Qualifications
  • Five years of experience working with individuals with mental illness and substance-related disorders who are experiencing emotional or behavioral crisis.
  • Knowledge of community services and resources relevant to social determinants of health.