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Automotive Technician
2 months ago
We are a leading automotive retailer in the United States, committed to providing exceptional experiences for our guests and promoting a fun, supportive, and inclusive environment for our team members.
Job SummaryWe are seeking a skilled Service Technician to join our team. As a Service Technician, you will be responsible for performing routine repairs and maintenance on customer vehicles, ensuring they are returned in excellent condition.
Key Responsibilities- Perform accurate multi-point inspections on each vehicle
- Document all work performed and recommended on assigned repair orders
- Communicate with service advisors when additional work is needed or if repairs cannot be completed within the promised time
- Maintain technician proficiency as specified by Asbury standards
- Conduct road tests to determine work needed and to confirm work was successfully completed when necessary and practical
- Perform all levels of diagnosis and repair on vehicles
- Perform all levels of preventive/routine maintenance services
- Utilize product and technical training as assigned by the manufacturer and management
- Participate in manufacturer-sponsored training programs and schools to continuously expand your knowledge of new technology
- Maintain manufacturer (CSI) Customer Satisfaction Index at or above the Asbury specified goal(s) in service for district, regional, and national scores
- Complete the work, notations, and time-keeping necessary to the successful completion of warranty repair orders and the filing of warranty claims
- Report to management any situation or condition that would jeopardize the safety, welfare, or integrity of the dealership, its customers, or employees
- Take care to ensure that customer's vehicles are returned to them as clean as they were prior to being serviced
- Understand and complete required training for compliance with federal, state, and local regulations, such as hazardous waste disposal, OSHA Right-to-Know, etc.
- Comply with all federal, state, and local laws, as well as company policy, regarding safeguarding all customer vehicles, property, and information
- ASE certifications heavily preferred
- Manufacturer certifications heavily preferred
- Previous automotive technician experience required
- Must have basic tools
- Must have great technical and mechanical skills
- Must be a team player and have the ability to work repetitively on complex tasks
- Must be a minimum of eighteen years of age
- Must have a valid driver's license
- Must be able to pass pre-employment screening (background & drug test)
We offer a comprehensive benefits package, including:
- Weekly pay
- Paid holidays & paid time off
- Deferred Holiday Pay Match
- Paid training
- Stock Awards (select management and front-line team member's eligible)
- Insurance: medical, vision, dental, accident, critical illness, and hospital indemnity plans
- Up to 12 weeks paid pregnancy leave (disability leave)
- Paid Parental Leave
- Health savings
- Flex spending accounts (tax-free)
- Short-term and Long-term disability plans
- Life Insurance (Whole Life and Term)
- 401k with company match
We are committed to the growth and development of our team members, offering:
- Digital career path tool to assist with career development
- Continuous training through Asbury's Internal Learning Management System
We offer a range of additional benefits, including:
- Student loan relief resources
- Employee assistance program
- Employee discounts on parts and service repairs
- Scholarship awards
- Opportunities to join our community service initiatives, which includes paid volunteer hours
- Aggressive Employee referral program with bonus opportunities