Financial Recovery Specialist

5 days ago


Vero Beach, Florida, United States Milliken & Michaels Inc. Full time
Job Overview

As a valued member of our team at Milliken & Michaels, the Financial Recovery Specialist plays a vital role in facilitating the repayment of outstanding debts. This position requires effective communication and negotiation skills to establish repayment plans, resolve disputes, and ensure timely debt recovery.

Key Responsibilities:

  • Contacting Debtors
    • Initiate contact with individuals or businesses with outstanding debts to inform them of their financial obligations.
  • Negotiation
    • Negotiate repayment plans with debtors based on their financial situations and provide information about payment options to facilitate debt resolution.
  • Record Keeping
    • Maintain accurate and up-to-date records of all communication and payment agreements to ensure compliance and facilitate future reference.
  • Compliance
    • Ensure compliance with relevant debt collection laws and regulations, adhering to ethical practices in all debt collection activities.
  • Customer Service
    • Address debtor inquiries and concerns in a courteous and respectful manner, providing assistance and information to help debtors understand their obligations.
  • Reporting
    • Prepare regular reports on debt collection activities and progress, updating management on the status of outstanding debts and potential issues.

Requirements:

  • A high school diploma or equivalent, with some positions requiring additional education or certification.
  • Previous experience in debt collection or a related field is preferred, with strong communication and negotiation skills.
  • Knowledge of debt collection laws and regulations is essential, along with excellent organizational and time management abilities.
  • The ability to work independently and as part of a team is also required.

At Milliken & Michaels, we are committed to providing exceptional and ethical commercial debt collection services tailored to meet the unique needs of our clients. Our dedicated team strives to recover outstanding debts efficiently, maintaining the highest standards of compliance and customer satisfaction through transparent communication and innovative solutions.



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