Automotive Service Manager

4 days ago


Cherry Hill, New Jersey, United States Midas Tire & Auto Experts Full time
Job Overview

Midas Tire & Auto Experts is committed to delivering exceptional service to our customers. We are seeking a highly skilled Automotive Service Manager to oversee the operation of our service department.

Key Responsibilities:
  • Customer Service: Deliver outstanding customer service by listening to and consulting with customers, following up on services requested, and ensuring estimated completion times are met.
  • Vehicle Inspections: Conduct comprehensive vehicle inspections, building repair orders, and sourcing parts to ensure accurate estimates and timely repairs.
  • Pricing Estimates: Discuss pricing estimates with customers and promote shop service specials to drive sales and growth.
  • Team Management: Lead, manage, and train team members while promoting Midas' vision, purpose, core values, and employee creed.
  • Inventory Management: Oversee inventory counts and maintain a clean and organized facility to ensure efficiency and productivity.
Requirements:
  • Experience: A minimum of 2 years of automotive service writer experience is required.
  • Knowledge: General automotive knowledge and excellent customer service disposition are essential.
  • Skills: Good communication skills, leadership ability, team building skills, and flexibility to work a retail schedule including weekends and evenings are required.
Benefits:
  • Online Training: Midas offers online training opportunities to support your professional development.
  • Paid Time Off: Enjoy paid time off to recharge and spend time with loved ones.
  • Health Insurance: Our comprehensive health insurance plan ensures you and your family are protected.
  • Employee Discounts: Receive discounts on Midas products and services.


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