Retail Associate

3 weeks ago


Liverpool, New York, United States HomeGoods Full time
**Job Title:** Retail Associate

**Job Summary:**

At HomeGoods, we're seeking a talented Retail Associate to join our team. As a Retail Associate, you will be responsible for delivering a highly satisfied customer experience by engaging and interacting with all customers, embodying customer experience principles, and maintaining a clean and organized store environment.

**Responsibilities:**

* Role models established customer experience practices with internal and external customers
* Supports and embodies a positive store culture through honesty, integrity, and respect
* Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
* Promotes credit and loyalty programs
* Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
* Accurately processes and prepares merchandise for the sales floor following company procedures and standards
* Initiates and participates in store recovery as needed throughout the day
* Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
* Provides and accepts recognition and constructive feedback
* Adheres to all labor laws, policies, and procedures
* Supports and participates in store shrink reduction goals and programs
* Participates in safety awareness and maintains a safe environment

**Requirements:**

* Possesses excellent customer service skills
* Able to work a flexible schedule to support business needs
* Possesses strong communication and organizational skills with attention to detail
* Capable of multi-tasking
* Able to respond appropriately to changes in direction or unexpected situations
* Capable of lifting heavy objects with or without reasonable accommodation
* Works effectively with peers and supervisors
* Retail customer experience preferred

**Benefits:**

* Associate discount
* EAP
* Smoking cessation
* Bereavement
* 401(k) Associate contributions
* Child care & cell phone discounts
* Pet & legal insurance
* Credit union
* Referral bonuses

**About Us:**

At HomeGoods, we're committed to providing a unique and personalized shopping experience for our customers. We're always looking for innovative ways to make a house a home, and we're passionate about creating a work environment that's just as inspiring. If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we want to hear from you

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