Office Operations Specialist

4 weeks ago


Matteson, Illinois, United States Elevation Individual And Family Therapy PLLC Full time
Job Responsibilities
  • Greet patients, check them in, and help them get comfortable upon arrival to the office.
  • Answer and return incoming client phone calls, messages, and emails.
  • Schedule client appointments and verify client insurance benefits.
  • Collect client payments (co-pays, co-insurances, etc.) and enter payments received by clients or pay sources.
  • Complete appointment verification calls to clients prior to scheduled appointments and coordinate with internal team and external sources regarding client billing.
  • Entering data/information into the scheduling/electronic health record system, managing inventory and supplies, and performing clerical tasks including copying and faxing documents, scanning/uploading records into EHR system, drafting forms and documents, organizing office supplies and documents, receiving and filing mail, sending outgoing mail, and mail patient billing statements.


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