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Patient Access Associate

2 months ago


Cypress, California, United States Houston Methodist Full time
Job Summary

We are seeking a highly skilled Patient Access Associate to join our team at Houston Methodist. As a Patient Access Associate, you will play a critical role in ensuring the smooth and efficient flow of patients through our facilities.

Key Responsibilities
  • Obtain and record accurate demographic and insurance information on patients, ensuring that the correct insurance plan codes are utilized for the billing process.
  • Conduct medical necessity checks to ensure compliance with Medicare guidelines.
  • Collect payments based on pre-determined information and perform insurance verification to determine patient out-of-pocket expenses for services.
  • Accurately post and receipt patient payments, balancing cash drawers on a daily basis.
  • Provide excellent customer service, promoting a positive and professional demeanor in every interaction.
Requirements
  • High school diploma or equivalent education.
  • Two years of experience in a strong customer service environment.
  • One year of registration experience in a hospital environment preferred.
What We Offer

As a Patient Access Associate at Houston Methodist, you will have the opportunity to work in a dynamic and fast-paced environment, collaborating with a talented team of healthcare professionals to deliver exceptional patient care. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.