Shift Leader

3 weeks ago


Orland Park, Illinois, United States Potbelly Sandwich Works Full time
Potbelly Sandwich Shop Job Description

As a Shift Leader at Potbelly Sandwich Shop, you will be responsible for leading a team of associates to deliver exceptional customer service and quality products. You will manage and develop your team to execute outstanding product quality and customer service, build sales, and control costs for each shift.

Key Responsibilities:
  • Lead team members on shifts, including efficient assignment of tasks while providing feedback
  • Ensure all security procedures are followed
  • Ensure back-of-the-house procedural standards are met
  • Count drawers and follow proper daily cash handling procedures
  • Prepare quality finished products efficiently
  • Comply with health and safety standards for food, cleanliness, and safety
  • Restock food line, chips, and cooler
  • Clean tables, counters, floors, bathrooms, kitchen, and utensils; take out trash
  • Operate cash register: handle, balance, and follow all cash handling procedures
  • Effectively handle customer complaints/issues

Requirements:
  • You want to delight customers with great food and good vibes
  • You are friendly and customer service oriented
  • You have strong written and verbal communication skills
  • You enjoy problem-solving
  • You enjoy higher levels of noise from music, customer, and employee traffic
  • You love working in a fast-paced environment
  • You can manage potential allergens: peanut products, egg, dairy, gluten, soy, seafood, and shellfish
  • You can handle the heat of the kitchen - knife skills are a plus
  • You're at least 18 years old
  • A minimum of 1 year supervisory experience in a restaurant or retail environment preferred
  • You're able to stand/walk for 8-9 hours or as needed
  • You're able to lift up to 10 pounds frequently and up to 50 pounds occasionally

What We Offer:
  • Competitive pay
  • Medical, Dental & Vision Insurance
  • Domestic Partnership Benefits
  • Paid Parental Leave
  • FSA and HSA with Employer Contribution
  • Commuter Benefit Program
  • Retirement Savings 401(k) with company match
  • Employee Assistance Program
  • Paid Time Off
  • Discount Program
  • Flexible Work Schedule
  • Career growth opportunities

Equal Opportunity Employer:
Potbelly Sandwich Shop is an equal opportunity employer. Each applicant will be considered for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, or veteran status.

  • Orland Park, Illinois, United States Village of Orland Park Full time

    Aquatic Center Leadership OpportunityWe are seeking a highly motivated and experienced Team Leader to join our team as a Squad Leader at the Village of Orland Park's award-winning Centennial Park Aquatic Center (CPAC). As a Squad Leader, you will be responsible for promoting excellent customer service and overseeing your squad and designated facility...

  • Aquatics Team Leader

    4 weeks ago


    Orland Park, Illinois, United States Village of Orland Park Full time

    Leadership OpportunityVillage of Orland Park is seeking a motivated and experienced Aquatics Team Leader to join our team. As a Team Leader, you will be responsible for overseeing a team of lifeguards and ensuring the safety and well-being of our patrons.Key Responsibilities Monitor the performance of assigned lifeguards and communicate observations and...

  • Shift Leader

    3 weeks ago


    Machesney Park, Illinois, United States Potbelly Sandwich Works Full time

    Shift Leader Job DescriptionPotbelly Sandwich Works is seeking a skilled Shift Leader to lead our team and ensure exceptional customer service and product quality. As a Shift Leader, you will be responsible for managing and developing associates, building sales, and controlling costs for each shift.Key Responsibilities:Lead team members on shifts, including...

  • Shift Leader

    3 weeks ago


    Machesney Park, Illinois, United States Potbelly Sandwich Works Full time

    Job DescriptionPotbelly Sandwich Works is seeking a skilled Shift Leader to lead our team and ensure exceptional customer service. As a Shift Leader, you will be responsible for managing daily operations, supervising staff, and maintaining a clean and safe work environment.Key Responsibilities:Lead and motivate team members to achieve sales goals and provide...

  • Shift Leader

    4 weeks ago


    Highland Park, Illinois, United States Potbelly Sandwich Works Full time

    Job SummaryWe are seeking a skilled Shift Leader to join our team at Potbelly Sandwich Works. As a Shift Leader, you will be responsible for leading a team of associates to deliver exceptional customer service and quality products.Key Responsibilities:Lead a team of associates to execute outstanding product quality and customer serviceManage and develop...

  • Shift Leader

    3 weeks ago


    Melrose Park, Illinois, United States Potbelly Sandwich Works Full time

    Potbelly Sandwich Shop Job DescriptionAs a Shift Leader at Potbelly Sandwich Shop, you will be responsible for leading a team of associates to deliver exceptional customer service and product quality. You will manage and develop your team to achieve sales and cost control goals, while maintaining a positive and inclusive work environment.Key...

  • Fitness Class Leader

    4 weeks ago


    Orland Park, Illinois, United States Village of Orland Park Sportsplex Full time

    Job Opportunity at Village of Orland Park SportsplexWe are seeking a highly motivated and customer-focused Group Exercise Instructor to join our team at Village of Orland Park Sportsplex. As a Group Exercise Instructor, you will be responsible for leading high-energy fitness classes that cater to diverse fitness levels and interests.Key...

  • Service Leader

    4 weeks ago


    Forest Park, Illinois, United States Chipotle Mexican Grill Full time

    Service LeaderAt Chipotle Mexican Grill, we're passionate about serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors, or preservatives. As a Service Leader, you'll play a critical role in maintaining a positive customer experience by ensuring safe and quality food is prepared and served, and...

  • Service Leader

    4 weeks ago


    Machesney Park, Illinois, United States Chipotle Mexican Grill Full time

    Service LeaderAt Chipotle Mexican Grill, we're committed to serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives.The OpportunityWe're seeking a Service Leader to maintain a positive customer experience by ensuring safe and quality food is prepared and served, and that the...

  • Service Leader

    4 weeks ago


    Melrose Park, Illinois, United States Chipotle Mexican Grill Full time

    Job Title: Service LeaderAt Chipotle Mexican Grill, we're passionate about serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives.Job Summary:The Service Leader is a key member of our restaurant team, responsible for maintaining a positive customer experience by ensuring safe...


  • Orland Park, Illinois, United States K&G Fashion Superstore Full time

    Dynamic Sales Ambassador – Opportunity OverviewK&G Fashion Superstore has been a leader in providing value-conscious customers with easy access to a wide selection of brand name and designer apparel, footwear, and accessories at discounted prices for over 25 years.As a Dynamic Sales Ambassador, you will play a crucial role in delivering exceptional...


  • Orland Park, Illinois, United States Chili's Grill & Bar Full time

    Role OverviewAt Chili\u2019s Grill & Bar, we\u2019re passionate about delivering an exceptional experience for our Guests and Team Members. As a Food Service Team Member, you\u2019ll play a key role in creating a welcoming atmosphere and providing personalized service to every Guest.ResponsibilitiesProvide exceptional service to every Guest, ensuring their...


  • Orland Park, Illinois, United States Chili's Grill & Bar Full time

    Role OverviewAt Chili's Grill & Bar, we're passionate about delivering exceptional experiences for our Guests and Team Members alike. As a Food Runner, you'll play a vital role in creating a welcoming atmosphere and ensuring our Guests feel special.We're looking for enthusiastic individuals who share our passion for great food, beverages, and hospitality. If...


  • Orland Park, Illinois, United States Advocate Aurora Health Full time

    Job Summary:Mammography Technologists play a vital role in the early detection and diagnosis of breast cancer. As a Mammography Technologist at Advocate Aurora Health, you will be responsible for operating advanced mammography equipment to produce high-quality images of the breast tissue. Your expertise will help radiologists identify potential abnormalities...


  • Hanover Park, Illinois, United States MANN+HUMMEL Full time

    Key Responsibilities:As a Production Team Leader at MANN+HUMMEL, you will be responsible for leading a team of employees in a manufacturing line or cell. Your primary goal is to ensure the achievement of the production plan for the shift, while also acting as an operator when needed.Main Tasks: Track performance indicators of the line/cell(s) Ensure the...

  • Fashion Stylist

    4 weeks ago


    Orland Park, Illinois, United States Knitwell Group Full time

    About UsAt Knitwell Group, we're passionate about empowering women through fashion. Our company, Lane Bryant, has been a leader in plus-size fashion for over 120 years. We're committed to creating a culture of acceptance and inclusivity, where every woman feels confident and beautiful. Stylist OverviewWe're looking for a talented Stylist to join our team. As...


  • Highland Park, Illinois, United States Hardees - Capstone Restaurant Group Full time

    Restaurant Shift Leader Job Summary:We are seeking a highly motivated and experienced Restaurant Shift Leader to join our team at Hardees - Capstone Restaurant Group. As a Restaurant Shift Leader, you will be responsible for assisting the Assistant Manager and General Manager with management activities and duties, ensuring all activities are consistent with...

  • Shift Team Manager

    4 weeks ago


    Hanover Park, Illinois, United States Shamrock TBC, Inc Full time

    About the Role$16-18 per hourAs a Shift Leader at Shamrock TBC, Inc, you will support the Restaurant General Manager by running great work shifts and meeting Taco Bell standards. You will take ownership and responsibility to solve problems, seek help when needed, and be willing to help and guide others.Key responsibilities include ensuring Team Members...


  • Highland Park, Illinois, United States Hardees - Capstone Restaurant Group Full time

    Restaurant Shift Leader Job DescriptionAt Hardees - Capstone Restaurant Group, we are seeking a highly motivated and experienced Restaurant Shift Leader to join our team. As a Restaurant Shift Leader, you will be responsible for assisting the Assistant Manager and General Manager with management activities and duties, ensuring all activities are consistent...

  • Restaurant Shift Lead

    4 weeks ago


    Tinley Park, Illinois, United States Zaxby's Full time

    Restaurant Shift Lead OpportunityZaxby's is seeking a motivated and enthusiastic Restaurant Shift Lead to join our team. As a key member of our management team, you will be responsible for leading our crew and ensuring that our guests receive exceptional service and quality food.Key Responsibilities:Lead a team of crew members to provide excellent customer...