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Medical Office Coordinator

2 months ago

Methuen, Massachusetts, United States Eaton Medical Associates Full time

We are seeking a highly organized and detail-oriented Medical Office Coordinator to join our team at Eaton Medical Associates. As a Medical Office Coordinator, you will play a vital role in ensuring the smooth operation of our front desk and administrative functions.

Key Responsibilities:

  • Greeting and Welcoming Patients: Provide a warm and welcoming experience for patients and visitors, both in person and over the phone.
  • Scheduling Appointments: Schedule appointments for Medical Assistants and Providers in a timely and efficient manner.
  • Answering Questions and Retrieving Messages: Respond to patient inquiries and retrieve messages from patients, prospective clients, and other stakeholders in a professional and courteous manner.
  • Managing Patient Information: Collect and manage patient insurance and payment information, ensuring accuracy and confidentiality.
  • Organizing and Filing Records: Receive, organize, update, and file patient medical records in a secure and efficient manner.
  • Providing Administrative Support: Assist patients with appointment, insurance, or payment inquiries, and provide general administrative support to the team.
  • Maintaining a Clean and Inviting Environment: Ensure the waiting and reception areas are clean, organized, and inviting for patients and visitors.
  • Communicating with Team Members: Collaborate with other team members and departments to ensure seamless communication and coordination.
  • Utilizing Technology: Proficiently use computer programs such as Microsoft Word, Excel, PowerPoint, and Outlook to perform administrative tasks.

Requirements:

  • Experience with Athena Health PMS/EMR is a plus
  • Excellent communication and organizational skills
  • Ability to work in a fast-paced environment
  • High school diploma or equivalent required