Atlassian Services Site Reliability Engineer

4 weeks ago

San Diego, California, United States Apple Full time

About the Role

The Atlassian Services Site Reliability Engineer role is a critical position within the Software Delivery organization at Apple. This team is responsible for maintaining the reliability and performance of Atlassian services, which are used by software engineers and project managers to develop Apple software for global customers.

As an Atlassian Services Site Reliability Engineer, you will be responsible for applying SRE practices to maintain the production systems of Bitbucket, Confluence, and Jira. This includes configuration and monitoring of on-prem and cloud-based dependencies, automating continuous integration and delivery pipelines, and implementing observability of systems for monitoring, alerting, and metrics reporting.

Key Responsibilities

  • Configuration and monitoring of on-prem and cloud-based dependencies
  • Automate continuous integration (CI) and continuous delivery (CD) pipelines
  • Maintain staging and production environments with goal of maximizing uptimes
  • Implement observability of systems for monitoring, alerting, and metrics reporting
  • Generate reports regarding service metrics on performance, availability, and reliability
  • Champion practices regarding change control management and incident response

Requirements

  • Passion in building reliable, scalable, and performant distributed systems
  • Understanding of distributed systems w.r.t. application, networking, and security
  • SRE or Dev/Ops experience in managing customer-facing systems in 24/7 environment
  • Experience in managing and monitoring fleets of *nix systems or container platforms
  • Excellent judgment and integrity with ability to make timely and sound decisions
  • Ability to anticipate the needs of others and adapt to changing conditions

Education & Experience

B.S. in Computer Science or related work experience

Additional Requirements

  • Experience as SCM administrator (e.g. Github, or similar)
  • Experience with container platforms (e.g. Docker, or similar)
  • Experience with monitoring and alerting (e.g. Prometheus, Grafana, or similar)
  • Experience with data analysis (e.g. Splunk, or similar)

Benefits

Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition.

Apple is an Equal Opportunity Employer

We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.

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