Patient Access Representative

2 days ago


Altoona, Pennsylvania, United States UPMC Life Changing Medicine Full time
Job Summary

We are seeking a highly skilled Patient Access Representative to join our team at UPMC Life Changing Medicine. As a Patient Access Representative, you will play a critical role in ensuring that patients receive high-quality care by coordinating access to our services.

Key Responsibilities
  • Coordinate Patient Access: Work with patients, families, and healthcare providers to ensure seamless access to our services, from scheduling and registration to referral and denial management.
  • Manage Revenue Cycle: Collaborate with our revenue cycle team to ensure accurate and timely billing and reimbursement.
  • Provide Excellent Customer Service: Deliver exceptional customer service to patients, families, and healthcare providers, ensuring a positive experience and building trust in our organization.
  • Maintain Accurate Records: Enter patient information into our computer system to ensure accurate data collection, billing, and reimbursement.
  • Work Collaboratively: Collaborate with medical staff, nursing, ancillary departments, insurance carriers, and other external professionals to ensure effective communication and coordination of care.
Requirements
  • High School Diploma or Equivalent: Required
  • 2+ Years of Experience in Healthcare: Preferred
  • Proficiency in Microsoft Office: Preferred
  • Licensure, Certifications, and Clearances: Act 34


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