Customer Service Representative
4 days ago
A key member of our team, you will be the first point of contact for our customers, providing exceptional customer service and ensuring every interaction is a positive one.
- Deliver outstanding customer service, addressing customer inquiries and resolving issues in a timely and professional manner.
- Work collaboratively with other team members to maintain a welcoming and efficient store environment.
- Meet or exceed customer satisfaction targets, ensuring a high level of customer retention and loyalty.
- Develop and maintain a thorough understanding of our products and services, making informed recommendations to customers.
- Stay up-to-date with company initiatives and promotions, communicating these effectively to customers and colleagues.
As a Customer Experience Representative, you will have the opportunity to grow and develop your skills, working in a fast-paced and dynamic environment. If you are a people person, with a passion for delivering exceptional customer service, we want to hear from you
Key Requirements:
- Ability to work a flexible schedule, including evenings and weekends.
- Excellent communication and interpersonal skills.
- Ability to work in a team environment.
- Basic math skills and accuracy with handling cash and operating a point-of-sale system.
- Ability to learn and retain product knowledge.
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