Call Center Team Lead

1 day ago


Sun City, Arizona, United States Palo Verde Cancer Specialists Full time
Job Title: Call Center Team Lead

Estimated Salary: $55,000 - $70,000 per year

About the Role:

We are seeking a motivated Call Center Team Lead to join our team at Palo Verde Cancer Specialists. In this role, you will be responsible for supervising a team of operators and ensuring seamless call center operations.

Key Responsibilities:
  • Supervising a team of operators and providing guidance and support
  • Organizing workflow and ensuring all employees understand their duties
  • Monitoring employee productivity and training needs
  • Providing constructive feedback and coaching to staff
Requirements:

To be successful in this role, you will need:

  • A strong knowledge and understanding of healthcare operations
  • Experience working in a call center environment
  • Excellent communication and leadership skills


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