Customer Service Representative

4 weeks ago


Grand Rapids, Michigan, United States Adecco US, Inc. Full time
Adecco US, Inc. Job Opportunity

We are seeking a skilled Customer Service Representative to join our team in Seattle, Bellevue, Kent, Renton, Federal Way, and surrounding areas. As a Customer Service Representative, you will be responsible for providing exceptional customer service via phone, email, and live chat, resolving customer inquiries and issues in a timely and professional manner.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide accurate information and guidance to ensure customer satisfaction
  • Document customer interactions and transactions accurately in our system
  • Collaborate with team members to achieve collective goals and maintain high service standards

Requirements:

  • High School Diploma or GED equivalent
  • 6 months of relevant experience
  • Excellent communication skills, both verbal and written
  • Strong interpersonal skills and ability to empathize with customers
  • Detail-oriented with good organizational skills
  • Ability to multitask and work effectively under pressure
  • Strong computer skills; able to use MS Word, Excel, Outlook and learn proprietary software

Benefits:

  • Competitive benefits with options such as medical, dental, vision, and 401(k)
  • Weekly pay and Paid Holidays
  • Generous referral bonuses

About Adecco US, Inc.

Adecco US, Inc. is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to providing a work environment that is free from discrimination and harassment. If you are a qualified candidate, please submit your application for this exciting opportunity.



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