Account Lead
2 weeks ago
Job Summary:
ABM Industries is seeking a skilled Account Lead to join our team. As an Account Lead, you will be responsible for providing exceptional customer service and technical support to our clients. This is a challenging and rewarding role that requires strong communication and problem-solving skills.
Key Responsibilities:
- Provide technical support and troubleshooting to clients via phone, email, and in-person visits.
- Assist clients with equipment maintenance and repair.
- Develop and implement solutions to resolve client issues.
- Collaborate with internal teams to ensure seamless service delivery.
- Conduct site visits to assess client needs and provide recommendations for improvement.
- Communicate effectively with clients to understand their needs and provide timely updates on service delivery.
Requirements:
- 1+ year of experience in a customer-facing role.
- Strong technical skills and knowledge of equipment maintenance and repair.
- Excellent communication and problem-solving skills.
- Ability to work independently and as part of a team.
- High school diploma or equivalent required.
About Us:
ABM Industries is a leading provider of facility services and solutions. We are committed to delivering exceptional service and creating a positive experience for our clients. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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