Account Lead

2 weeks ago


Inglewood, California, United States ABM Industries Full time
Job Title: Account Lead

Job Summary:
ABM Industries is seeking a skilled Account Lead to join our team. As an Account Lead, you will be responsible for providing exceptional customer service and technical support to our clients. This is a challenging and rewarding role that requires strong communication and problem-solving skills.

Key Responsibilities:
  • Provide technical support and troubleshooting to clients via phone, email, and in-person visits.
  • Assist clients with equipment maintenance and repair.
  • Develop and implement solutions to resolve client issues.
  • Collaborate with internal teams to ensure seamless service delivery.
  • Conduct site visits to assess client needs and provide recommendations for improvement.
  • Communicate effectively with clients to understand their needs and provide timely updates on service delivery.

Requirements:
  • 1+ year of experience in a customer-facing role.
  • Strong technical skills and knowledge of equipment maintenance and repair.
  • Excellent communication and problem-solving skills.
  • Ability to work independently and as part of a team.
  • High school diploma or equivalent required.

About Us:
ABM Industries is a leading provider of facility services and solutions. We are committed to delivering exceptional service and creating a positive experience for our clients. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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