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Vault Operations Supervisor

2 months ago

Hamtramck, Michigan, United States Brink's, Incorporated Full time
Job Title

Vault Operations Supervisor

Job Overview

The Brink's name represents a commitment to uphold the trust we've cultivated over more than 150 years in the industry. Each member of our team is dedicated to delivering exceptional service and support to our clientele. We take pride in our contributions and share a vision for our future.


Position Summary

Brink's U.S., a division of Brink's, Incorporated, stands as the leading provider of secure transportation, currency and coin processing, ATM maintenance, and various value-added services for financial institutions, retailers, and governmental entities.

We are currently seeking a qualified individual for the role of Vault Operations Supervisor. This position is crucial for overseeing vault activities, including the management of currency and firearms, ensuring accountability, and prioritizing the daily workflow of operations.


Key Responsibilities:
  • Supervise vault personnel and oversee daily operations.
  • Manage inventory processes, including the opening and closing of the branch and vault check in/out.
  • Provide ongoing coaching and skill enhancement for team members.
  • Monitor performance metrics of staff, equipment, and workflows.
  • Implement process improvements to enhance quality and efficiency.
  • Ensure compliance with security protocols to safeguard inventories.
  • Deliver excellent customer service and maintain effective communication with clients.
  • Adhere to company policies and applicable laws in all activities.
  • Maintain accurate records and manage daily transaction reconciliations.
  • Support management in achieving branch objectives.
  • Participate in cross-training and other assigned duties.

Minimum Qualifications:
  • At least 3 years of experience in operations within a vault or cash processing environment.
  • Must be at least 21 years of age.
  • Possession of a valid firearms permit or ability to obtain one.
  • Valid guard card or capability to acquire necessary licenses.

Preferred Qualifications:
  • Experience in a supervisory role within a production setting.
  • Background in cash handling in secure logistics or banking.
  • Familiarity with coin processing operations.
  • Knowledge of lean methodologies and process improvement.
  • Experience in budgeting and planning.
  • Bachelor's degree is advantageous.

Professional Skills:
  • Strong ethics and integrity.
  • Exceptional attention to detail.
  • Collaborative approach to teamwork.
  • Outstanding customer service abilities.
  • Capacity to work independently.
  • Professional demeanor with a positive attitude.
  • Ability to influence and lead effectively.

About Brink's

Brink's is recognized as the global leader in security and logistics services, trusted by banks, financial institutions, and businesses across both public and private sectors. We are dedicated to delivering the currency of the world to local businesses, driven by our commitment to security and service excellence.


Equal Opportunity Employer

Brink's is an equal opportunity employer and does not discriminate against any employee or applicant based on race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are also committed to maintaining a drug-free workplace.