Butcher Block Supervisor

At Safeway, we are seeking a highly skilled and experienced Butcher Block Supervisor to join our team. As a key member of our meat department, you will be responsible for ensuring the highest level of customer service and product quality in our butcher block area.

• Direct and control the operation of the butcher block, supervising and training personnel to meet customer service and product quality standards.
• Champion Company and Division customer service programs, handling customer relations and resolving complaints in a positive manner.
• Order, receive, and break down deliveries, stocking and displaying meat, poultry, and seafood products to ensure quality, freshness, and selection.
• Prepare seafood salads and other seasoned or prepared products, cooking samples and steaming clams and lobsters.
• Supervise, motivate, and train butcher block personnel, monitoring performance and recommending personnel actions as needed.
• Conduct daily inspections of the butcher block, initiating corrective measures to ensure compliance with product quality and trimming and grinding procedures.
• Assist with all butcher block duties, including receiving, storing, cleaning, customer service, cutting, wrapping, and packaging.
• Implement effective promotional and seasonal displays, controlling shrink and expenses, and accurately completing and monitoring daily log sheets and other required paperwork.
• Order, check, receive, and control inventory to ensure proper inventory levels, product quality, and freshness, preventing the sale of out-of-code products.
• Maintain accurate department records, taking periodic inventories and processing administrative paperwork.
• Ensure that product quality, trimming, grinding, packaging, labeling, rotation, and wrapping standards are met.
• Comply with retail labeling laws, federal and state regulations, and Company policies, following Company procedures in pricing and handling re-worked and reduced-to-clear items.
• Assist customers by taking and filling special orders, making product suggestions, and engaging in suggestive selling.
• Ensure cleanliness and sanitation of sales floor, work area, freezer, and cooler, equipment, and retail cases.
• Answer and respond to incoming calls appropriately.
• Maintain and clean knives, scales, display cases, steamers, broilers, microwave oven, boiling pots, and other cooking and cutting equipment.
• Assist with implementing emergency procedures in the event of equipment and computer software malfunctions.
• Ensure that all associates are trained and instructed in the proper performance of work duties, monitoring associate performance and reporting observations to the Meat Manager or Store Director.
• Maintain confidentiality concerning associates, store sales, and other Company information.
• Perform all job duties and responsibilities safely, accurately, and with honesty and integrity.

• Working knowledge of all job duties within the butcher block, including cutting, wrapping, steaming, and customer service.
• Strong communication skills, good leadership and interpersonal skills, and the proven ability to manage people and maintain composure in dealing with customers and co-workers.
• Knowledge of employment laws and workplace practices.
• Good understanding of Company practices and Butcher Block policies and procedures.
• Ability to judge and react to business activity.
• Knowledge of product variety, standards, perishability, food safety, sanitation, labeling, and department policies and procedures.
• Frequent reaching, lifting, stacking, and maneuvering objects of varying dimensions and weights up to approximately 55 lbs.
• Bending, stooping, and reaching frequently and occasionally climbing ladders.
• Pushing and pulling fully loaded hand trucks, high boys, and pallet jacks.
• Performing repetitious arm movement to prepare and package products.
• Manual dexterity and good eye-hand coordination necessary to operate cutting utensils and equipment.
• Mental alertness to ensure safe and accurate completion of work activities.
• Knowledge of basic mathematics and weights and measures.
• Knowledge of taste, content, and perishability of products, safety and sanitation procedures, and department policies and procedures.
• Ability to operate computer software and electronic ordering devices to order products, plan sales, input inventory and schedules, and print labels.
• Utilization of knives, scales, steamers, broilers, microwave oven, boiling pots, and other cooking and cutting equipment.
• Utilization of cleaning supplies and equipment.
• Use of safety gloves.
• May be required to work nights, weekends, and holidays, with scheduled hours varying.
• Good attendance required.

• Hands in frequent contact with ice, hot and cold water, and meat, fish, and poultry products.
• Exposure to heat and steam of 400 ̊ Fahrenheit while cooking products and samples.
• Exposure to potential hazards exists with wet floors, cutting and cooking equipment, and procedures.
• Exposure up to 30 ̊ Fahrenheit while handling products in cold cases, 28 ̊ Fahrenheit in cooler, and -20 ̊ Fahrenheit in freezer.
• Working conditions consist of a temperature-controlled store environment.

• The above statements are intended to describe the general nature of work performed by employees assigned to this job.
• All employees must comply with Company, Division, and Store policies and applicable laws.
• The responsibilities, duties, and skills required of personnel so classified may vary within each store and from store to store.