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Healthcare Customer Service Agent

2 months ago

San Antonio, Texas, United States El Centro Del Barrio Full time
Position Overview:

We are seeking a dedicated Patient Care Support Specialist to become a vital member of our team at El Centro Del Barrio. In this role, you will serve as the primary liaison for patients, ensuring a seamless and positive experience throughout their healthcare journey. Your duties will encompass patient registration, data management, financial assessments, and additional responsibilities.

About Us:

El Centro Del Barrio is a community-focused organization committed to delivering exceptional healthcare services to diverse populations. With a longstanding history of service, we strive to enhance the well-being of our community through accessible and compassionate care.

What We Offer:
  • Attractive Salary Package
  • Comprehensive Health, Dental, Vision & Life Insurance
  • Retirement Savings Plans with Employer Contributions
  • Disability Insurance (Short & Long-Term)
  • Flexible Spending Accounts (FSA)
  • Employee Wellness and Support Programs
  • Opportunities for Professional Growth
  • and more
Key Responsibilities:
  • Accurately register patients and maintain updated records
  • Assess patient eligibility for various programs
  • Coordinate patient appointment scheduling
  • Provide assistance to patients and visitors
  • Manage documentation and logs effectively
  • Engage in Quality Improvement initiatives
  • Support outreach efforts
  • and more
Qualifications:
  • High School Diploma or equivalent required
  • Previous experience in a healthcare environment preferred
  • Proficient clerical and computer skills
  • Bilingual in English and Spanish is a plus

Join El Centro Del Barrio and contribute to a team that prioritizes respect, integrity, excellence, accessibility, and collaboration. We are an equal opportunity employer dedicated to fostering diversity and inclusion.