MEPS Customer Service Agent

3 weeks ago


San Diego, California, United States Amentum Full time
About the Role

We are seeking a highly skilled MEPS Customer Service Agent to join our team as a Support Services Coordinator. This role will involve direct control over all aspects of the MEPS Support Services Contract at the local level.

Key Responsibilities:
  • Perform applicant check-in/orientation and checkout
  • Conduct room, kitchen, meal, and facility inspections
  • Forecast daily support requirements
  • Communicate with military representatives and hotel staff
  • Resolve minor problems
  • Communicate with Regional Manager
  • Complete paperwork by entering information manually and electronically
  • Reconcile monthly charges and billing
  • Inventories company assets
  • Maintain regular attendance to ensure contract compliance
Qualifications and Requirements

To be successful in this role, you will need:

  • A high school diploma or equivalent
  • At least three years of customer service experience
  • Military or Department of Defense experience is preferred
  • The ability to read and interpret documents, write routine reports, and speak effectively before groups
  • The ability to add, subtract, multiply, and divide in all units of measure
  • The ability to solve practical problems and deal with concrete variables
About Amentum

Amentum is a large government contract company dedicated to providing exceptional support services. We pride ourselves on creating a safe and inclusive work environment that fosters growth and development.

Benefits

We offer a competitive salary of $



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