Email Marketing Strategist

5 days ago


Alpharetta, United States Jackson + Coker Full time
Email Marketing Manager Job Description

Jackson + Coker is a leading healthcare staffing firm with a strong national presence, specializing in locum tenens, locums-to-permanent, and telehealth staffing. We partner with healthcare organizations to find the right physicians and advanced practitioners to deliver quality patient care.

The Email Marketing Manager plays a critical role in driving business growth and enhancing customer retention. This position collaborates with sales, customer care, and other stakeholders to design, implement, and scale customer lifecycle marketing initiatives. The ideal candidate will develop and execute comprehensive strategies to engage customers throughout their journey.

Key Responsibilities:
  • Develop and execute lifecycle marketing strategies to attract, engage, and nurture customers
  • Leverage marketing automation tools, email marketing expertise, and project management skills to create personalized, targeted, and timely email/sms communications
  • Develop A/B test roadmaps and execute and analyze those tests to drive future results
  • Optimize campaign performance by conducting A/B testing, analyzing data, and implementing strategies to improve open rates, click-through rates, and web engagement rates
  • Segments and maintains the email list, employing segmentation strategies based on customer behavior and preferences
  • Manages the email marketing calendar, ensuring timely and impactful campaign launch
  • Partners with marketing analytics to understand the business impact and trends of customer campaigns
  • Ensures seamless operation of marketing automation capability to handle requests from the business, refining processes and frameworks for prioritization to maintain an excellent customer experience
  • Represents the critical lifecycle marketing channels and opportunities in the broader Marketing and customer journey strategy
  • Stays up-to-date with industry trends, best practices, and new technologies in email marketing to continuously improve campaign performance
Requirements:
  • Proven experience in email and SMS marketing and developing marketing automation capability
  • Experience with common marketing technology tools and understanding of successful customer lifecycle strategy
  • Worked with large numbers of prospects and customers and have experience with sophisticated segmentation and targeting
  • Experience leveraging data to inform strategy and priorities and provide insights to the organization in partnership with marketing analytics team
  • Ensures compliance with email marketing regulations; CAN-SPAM Act, GDPR, CCPA, etc.
  • Ability to understand and contribute to cross-functional discussion and planning around efforts to grow leads, build engagement, improve conversion, retention, and win back lost business
  • Active listener who works collaboratively and respectfully with others to achieve shared objectives and demonstrates ability to influence across the organization
  • Ability to deliver communications that convey clear understanding of audience's needs
  • Appreciation and/or reasonable level of skill in design and copywriting, particularly in email and text messaging
  • Commitment to and enthusiasm for the organization's mission, vision, and core values: Others First, Wisdom and Growth
  • Ability to multi-task in deadline-driven, high-volume environment
  • Able to communicate clearly with all levels of the organization
  • Bachelor's degree in communications, marketing, or related discipline
  • 3+ years experience in email and SMS marketing with expert knowledge of Hubspot CMS and CRM automation. HeyMarket experience a plus

Jackson + Coker is an EEO/AA Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender, gender identity and expression, national origin, age, disability, or protected veteran status. We celebrate diversity and are committed to creating an inclusive environment for all associates.



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