Fitness Club Support Specialist
1 week ago
Job Title: Fitness Club Support Specialist
About Us: At Planet Fitness - AL Dodich Group, we pride ourselves on delivering exceptional results for our members. Our commitment to excellence is reflected in our modern facilities and innovative services. We're seeking a highly motivated and experienced Fitness Club Support Specialist to join our team.
Estimated Salary: $35,000 - $45,000 per year
Job Summary: The Fitness Club Support Specialist plays a critical role in creating a welcoming atmosphere for our members. Your primary responsibilities will include handling front desk activities such as answering phone calls, checking members into the system, and facilitating guided tours. You will also be responsible for executing membership sales, responding to member inquiries, and maintaining the cleanliness of the facility.
Responsibilities: Essential duties include:
- Demonstrating knowledge of the Planet Fitness Brand and model behavior in accordance with the company mission statement
- Greeting members, prospective members, and guests with exceptional customer service
- Handling all front desk-related activities, including answering phones, checking members into the system, and facilitating updates to their accounts
- Facilitating guided tours and presenting amenity offerings to prospective members
- Executing membership sales
Requirements: To be successful in this role, you should possess excellent communication and interpersonal skills, along with basic computer proficiency. A passion for fitness and health is essential, and you should be able to maintain a neat and clean environment at all times.
Benefits: We offer a competitive salary, free uniforms, and opportunities for career growth and development. Our staff enjoy a supportive work environment and access to wellness resources.
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