Customer Experience Associate

1 week ago


Fredericksburg, Virginia, United States Wegmans Food Markets Full time

We are seeking a Customer Experience Associate to join our team at Wegmans Food Markets. In this role, you will be responsible for providing exceptional customer service and ensuring that every customer leaves the store with a positive experience.

About the Role

As a Customer Experience Associate, you will work closely with customers to understand their needs and preferences. You will be responsible for engaging with customers in friendly conversation, making eye contact, and smiling. You will also proactively offer additional assistance, such as helping customers find products or answering questions about our services.

You will work in a fast-paced environment, scanning items and processing payments efficiently and accurately. You will properly bag items to ensure they arrive at their destination in good condition. In addition, you will manage traffic flow in the self-checkout area, direct customers to available lanes, and assist customers with system troubleshooting.

You will maintain a clean, organized, and well-stocked workspace, adhering to our high standards of quality and cleanliness. If you have a passion for delivering exceptional customer service and working in a dynamic environment, we encourage you to apply for this exciting opportunity.

About Our Team

At Wegmans Food Markets, we pride ourselves on being a family-owned business with a mission-driven culture. We believe in caring, respect, empowerment, high standards, and making a difference in our community. Our employees are valued and supported, with opportunities for growth and development.

We offer a competitive salary of $15.50-$16 per hour, plus benefits and perks that include premium pay for overtime, holidays, and Sundays. You will also enjoy industry-leading health care coverage, wellness programs, and paid time off (PTO) to balance your personal and work life.

What We Offer
  • Competitive salary: $15.50-$16 per hour
  • Premium pay for overtime, holidays, and Sundays
  • Industry-leading health care coverage
  • Wellness programs
  • Paide time off (PTO)

If you are passionate about delivering exceptional customer service and working in a dynamic environment, we encourage you to apply for this exciting opportunity.


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