Customer Service Representative

5 days ago


Fredericksburg, Virginia, United States Weis Full time

**Job Title:** Customer Experience Associate

About Weis Markets

Weis Markets is a company that values its associates and the growth of their communities. Our goal is to create a positive experience for our customers, and we're looking for someone to help us achieve this.

About the Job

The Customer Experience Associate is responsible for providing excellent customer service, operating front-end scanning equipment and cash registers, and maintaining accuracy during transactions. This role requires attention to detail, strong communication skills, and the ability to work in a fast-paced environment.

Responsibilities

  • Smile and greet customers, answer their questions, and help resolve concerns in a polite and professional manner.
  • Operate front-end scanning equipment and cash registers, and perform related check-out procedures.
  • Maintain knowledge of weekly ads, marketing promotions, and store layout to answer customer questions.
  • Responsible for general sanitation in the department, following cleaning schedules and department guidelines.
  • Cooler operator ensures smooth function of the department and store by cooperating with coworkers and supervisors.
  • May be called upon to assist in other departments.

Qualifications

To perform this job successfully, the associate must be able to perform each essential duty satisfactorily with or without an accommodation. The requirements listed below are representative of the knowledge, skills, and/or abilities required:

  • Education: High School Diploma or General Education Degree (GED).
  • No prior experience required.

Equal Employment Opportunity

Weis Markets is an Equal Opportunity Employer committed to a policy of equal employment opportunity and will not discriminate against an applicant or employee on the basis of actual or perceived age, sex, sexual orientation, race, color, creed, religion, familial status, ethnicity, national origin, citizenship, disability, marital status, military or veteran status, or any other legally recognized protected basis under federal, state, or local laws, regulations, or ordinances.

Estimated Salary Range:$12-$15 per hour



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