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Service Technician

2 months ago

FuquayVarina, United States Quality Equipment Full time
About Quality Equipment

We are a leading agricultural equipment dealer with a strong commitment to our customers, employees, and community. Our goal is to provide exceptional service and support to our customers, while also fostering a positive and inclusive work environment for our employees.

Job Summary

We are seeking a highly skilled and experienced Service Technician to join our team at our Fuquay-Varina store. As a Service Technician, you will be responsible for performing diagnostic and repair work on agricultural and turf equipment, as well as providing excellent customer service and support.

Key Responsibilities
  • Perform basic diagnostic and repairs on agricultural and turf equipment and established Ag Management Solutions (AMS) products
  • Responsible for the disassembly, assembly, and repair of components and machines
  • Perform all service tasks as assigned by the Service Manager
  • Prepare all forms (detail of work performed on repair orders) required in conjunction with job assignments
  • Report any additional work required on equipment to the Service Manager, for proper and safe operation by the customer
  • Participate in all training programs as directed by the Service Manager
  • Account for all time and for all materials used in performing work duties
  • Maintain a clean work area and perform work in a neat and orderly fashion
  • Report any issues with shop tools, equipment or vehicles that are in a serviceable condition or are unsafe for use
  • Follow all safety rules and regulations in performing work assignments
Requirements
  • High School Diploma or equivalent experience required
  • 1+ year(s) of experience performing service repairs
  • Ability to write diagnosis and work completed on routine reports (repair orders)
  • Proficient knowledge of engines, transmissions, electrical systems and/or hydraulic systems
  • Ability to use personal computer and various types of diagnostic equipment
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
  • Ability to perform basic repairs and required maintenance using special tools and equipment following Technical Manual procedures
  • Ability to speak effectively one-on-one with customers
  • Ability to operate vehicles and equipment used for diagnostic purposes
  • Valid driver's license required for potential driving situations
  • Ability to operate a forklift, preferred
  • Must possess set of tools
Physical Demands
  • Weight Requirements: Lifting up to 50 lbs.
  • Mobility: Squatting, bending, lifting, reaching, twisting, standing, and sitting
  • Visual: Working with PC, smart devices, and close detailed work
  • Driving: Occasional – Short and long distances
  • Dexterity: Ability to grasp and manipulate standard tools and office equipment
  • Noise: Medium to High
Benefits

Our employees receive competitive wages and can participate in the benefits which currently include medical and dental insurance, flexible spending account, life insurance, paid time off, paid holidays, a 401(K) program with employer match and a company discount. In addition, Quality Equipment provides significant paid training and opportunities for professional and personal development. Our goal is for our employees to reach their full potential.