Commercial Operations Manager

1 week ago


Ogden, Utah, United States Oldcastle Infrastructure Full time
Job Summary

The Commercial Operations Manager plays a critical role in overseeing the order process from PO to delivery, ensuring seamless communication with customers and internal stakeholders. This position requires strong leadership and problem-solving skills to manage the Engineering and Project Management team effectively.

Key Responsibilities
  • Lead and manage two distinct teams of project managers, inside sales, and technical install personnel to process orders, service customers, manage risk, and improve internal processes.
  • Maintain a long-term schedule across all product lines, ensuring timely delivery and minimizing delays.
  • Develop and implement processes to manage sales orders, forecast shipments, and review customer purchase orders for compliance with approved price levels, terms, and cycle commitments.
  • Collaborate with other Oldcastle business units to drive process improvements, predict demand, and proactively manage COGs.
  • Work closely with other departments to drive schedule attainment, resolve customer service issues, and minimize back charges.
  • Assume overall responsibility for delivering orders on-time and on budget, with a focus on minimizing scope creep and change orders.
Requirements
  • 8+ years of industry experience, with a Bachelor's degree encouraged.
  • 5+ years of sales and/or operations management experience in an industrial or construction environment, with a strong understanding of blueprints and contracts.
  • Excellent communication skills and ability to relate across multiple levels with contractors, engineers, subs, and government officials.
  • Proficient in Microsoft Office programs (Word, Excel, Outlook) and CRM software.
About CRH

CRH has a long and proud heritage, with a decentralized and diversified structure that allows for career opportunities in a small company environment. We value opportunity for growth, development, and internal promotion, and offer a diverse and inclusive culture.



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