Team Lead

5 days ago


Dubuque, Iowa, United States Old Chicago Pizza Full time
About the Role

This Team Lead - Customer Service position at Old Chicago Pizza requires a professional with experience in restaurant management, specifically in areas such as contract management, payroll, and staff supervision. The ideal candidate will be able to ensure seamless day-to-day operations and maintain high standards of customer service.

Main responsibilities include:

  • Negotiating prices with wholesale food suppliers
  • Ordering kitchenware and equipment as needed
  • Managing vendor contracts and invoices
  • Coordinating staff communications
  • Scheduling shifts and processing payroll
  • Providing guidance to kitchen and wait staff
  • Maintaining financial records and tracking costs/revenues
  • Onboarding new employees and arranging training
  • Ensuring adherence to safety and hygiene regulations
  • Collecting guest feedback and suggesting menu improvements

Salary Range: $50,000 - $65,000 annually.


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