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Operations Supervisor for Guest Services

2 months ago


Southlake, Texas, United States EVO Entertainment Group Full time
Position Overview

The Operations Supervisor for Guest Services at EVO Entertainment Group is responsible for overseeing all aspects of guest service operations. This role is pivotal in ensuring that every guest interaction is seamless and exceeds expectations.

Key Responsibilities
  • Manage Front of House (FOH) operations to guarantee a welcoming atmosphere.
  • Lead and train staff to deliver exceptional service standards.
  • Coordinate with various departments to enhance the overall guest experience.
  • Monitor guest feedback and implement improvements as necessary.
Qualifications

The ideal candidate will possess strong leadership skills, a passion for hospitality, and a commitment to creating memorable experiences for guests. Experience in property management or a similar field is preferred.

Why Join Us?

At EVO Entertainment Group, we pride ourselves on fostering a dynamic and engaging work environment. Join our team and contribute to creating unforgettable moments for our guests.