Digital Marketplace Data Entry Coordinator

1 week ago


Dayton, New Jersey, United States Somfy Systems Inc Full time
Job Overview

Somfy Systems Inc is seeking a highly detail-oriented and organized Digital Marketplace Data Entry Coordinator to join our team. As a key member of our e-commerce team, you will be responsible for managing data entry, order processing, and customer communication.

Key Responsibilities
  • Process purchase orders in our ERP system generated by our e-shop ordering platform.
  • Update order status and communicate with customers through our e-shop platform.
  • Respond to customer inquiries and escalate issues to the appropriate team members.
  • Process return/refund requests in our ERP system, e-shop platform, and logistics system.
  • Collaborate with the e-commerce leader to ensure data integrity and accuracy.
  • Help define and maintain workflows within our platform to improve operational efficiency.
Requirements
  • Excellent attention to detail and organizational skills.
  • Strong communication and problem-solving skills.
  • Ability to work independently and as part of a team.
  • Experience with ERP systems and e-commerce platforms.
  • Bachelor's degree or equivalent combination of education and experience.


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