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Culinary Service Associate

2 months ago


Chardon, Ohio, United States University Hospitals Full time
Position Overview

This role is essential in delivering daily culinary services to meet the feeding schedules of both customers and patients, ensuring timely, precise, and courteous service that aligns with the standards of University Hospitals. The position emphasizes the importance of maintaining a tidy, hygienic, and sanitary workspace, adhering to proper food safety protocols, and effectively utilizing departmental equipment.

Key Responsibilities
  • Execute daily food service tasks to fulfill customer and patient feeding timelines.
  • Uphold a clean and sanitary work environment suitable for handling food and service items, including tasks such as mopping, sweeping, and dishwashing.
  • Operate departmental equipment safely and efficiently.
  • Adhere to hospital and departmental guidelines, including food safety procedures.
  • Stay updated with training requirements and safety protocols.
  • Respond to internal and external customer needs promptly and courteously, following service standards.
  • Possess the ability to work in specialized areas such as diet office and/or cashiering.
Additional Duties
  • Perform other assigned tasks as necessary.
  • Comply with all policies and standards set forth.
  • Refer to departmental documentation for specific duties and responsibilities during orientation.
  • Ensure the secure handling of Protected Health Information (PHI) for patients, adhering to annual training and hospital policies.
Qualifications
Education
  • High School Diploma or GED (Preferred)
  • One year of relevant experience (Preferred)
Work Experience
  • Over one year of experience in food service (Preferred)
  • Over one year of experience in customer service (Preferred)
  • Prior experience in cash handling (Preferred)
Knowledge, Skills, and Abilities
  • Basic computer skills (Preferred proficiency)
  • Ability to follow directions effectively (Required proficiency)
  • Strong guest relations skills (Required proficiency)
  • Effective communication skills with team members and customers (Required proficiency)
  • Time management abilities (Required proficiency)
  • Physical capability to stand, reach, and stoop for extended periods (Required proficiency)
Physical Requirements
  • Constant standing and walking
  • Rarely sitting
  • Constant lifting, carrying, pushing, and pulling up to 50 lbs
  • Frequent climbing, balancing, stooping, kneeling, crouching, crawling, reaching, handling, grasping, and feeling
  • Constant talking and frequent hearing
  • Constant repetitive motions and coordination