Retail Sales Administrative Assistant

1 month ago


Madison, Wisconsin, United States Grand Appliance and TV Full time
Job Summary

Grand Appliance and TV is seeking a detail-oriented and customer-centric Sales Administrative Assistant to join our team. As a key member of our sales process, you will be responsible for scheduling installations, deliveries, and service calls, as well as updating invoices and communicating with customers and sales teams.

Key Responsibilities:

  • Schedule installations and deliveries with customers and internal teams
  • Update invoices with installation and delivery information
  • Communicate with customers and sales teams regarding delivery issues and service calls
  • Collect payments for COD orders and process quotes and orders
  • Assemble specifications and cover sheets for installations
  • Assist customers in the showroom and perform additional tasks as needed

Requirements:

  • Excellent organizational skills and attention to detail
  • Ability to locate information quickly via online searches
  • Advanced proficiency in Excel and strong communication skills

Benefits and Compensation:

  • Competitive compensation and benefits package
  • Medical, dental, and vision insurance
  • 401(k) retirement plan with employer-matched contributions
  • Paid holidays, PTO, and more

About the Company:

Grand Appliance and TV is a family-owned retailer with over 88 years of experience. We strive to provide outstanding service to our customers and believe that every employee is an important part of the total customer experience.

Job Type: Full-time

Salary: $19.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift

Education:

  • Bachelor's (Preferred)

Experience:

  • Administrative: 1 year (Preferred)
  • Microsoft Excel: 1 year (Preferred)
  • Customer service: 1 year (Preferred)
  • Call center: 1 year (Preferred)

Work Location: In person



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