Senior Operations Manager

3 weeks ago


Harrisburg, Pennsylvania, United States Metropolis Full time
About the Role

We are seeking a highly skilled Senior Manager to support our operations at assigned locations. As a key member of our team, you will be responsible for ensuring that all elements of the operation meet our high standards.

Key Responsibilities
  • Provide exceptional client service by resolving requests and concerns efficiently and communicating proactively with clients.
  • Conduct regular site visits to ensure proper operating procedures and identify potential operational problems.
  • Support team members and clients by being responsive during off-duty hours.
  • Manage accounts to operate within budget and make recommendations to attain budget targets.
  • Lead and develop a diverse team of employees, identifying proper staffing levels to deliver a superior customer experience.
Requirements
  • 5+ years of management experience.
  • Bachelor's degree preferred.
  • Proven ability to lead and motivate team members.
  • Prior experience creating and maintaining budgets.
  • Ability to communicate and work with all levels of the organization.


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