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Sales Associate for Lifestyle Brand

2 months ago

San Francisco, California, United States Taylor Stitch Full time
Company Overview
Taylor Stitch is a distinguished men's lifestyle brand based in San Francisco, CA, specializing in the design and sale of timeless, high-quality, and sustainable apparel. We are committed to delivering exceptional customer service both online and offline, ensuring a seamless shopping experience for all our clients.

Our Mission
We strive to maximize the potential of each day by maintaining a clean, organized, and inviting atmosphere for every customer.

Core Values
  • Integrity in Operations
  • Customer-Centric Approach
  • Shopkeeper Mentality
  • Continuous Improvement
  • Sustainably Crafted for Longevity
Position Overview
The Sales Associate at Taylor Stitch plays a crucial role in the success of our retail locations.

In this role, you will embody the values of our brand while engaging with customers daily, all while developing your skills as a salesperson in our expanding company.

Our stores are vibrant hubs located in lively neighborhoods, where we aim to provide world-class customer service in a friendly and relaxed environment while driving sales.

If you have a passion for discussing high-quality fabrics and styling, as well as a knack for recommending local dining spots, we would love to hear from you.

Key Responsibilities
Sales and Customer Engagement
  • Greet and engage with every customer warmly
  • Provide courteous and knowledgeable assistance regarding style and fit
  • Utilize extensive product knowledge to enhance customer interactions, emphasizing the unique features and benefits of our offerings
  • Collaborate with the e-commerce customer service team to ensure a cohesive customer experience
  • Build a personal clientele by actively seeking new business opportunities and mastering made-to-measure services
  • Handle returns, exchanges, repairs, alterations, and customer inquiries with care and professionalism
Operational Duties
  • Maintain a clean, well-organized store and stockroom
  • Ensure accurate inventory management on a daily basis
  • Assist in the management of clothing alterations
  • Keep the store visually appealing and engaging for customers
Qualifications
General Requirements
  • Previous experience in retail or sales is preferred
  • Exceptional sales and customer service abilities
  • Strong organizational skills and attention to detail
  • Excellent written and verbal communication skills
  • Self-motivated with a proactive and positive attitude
  • Able to work effectively as part of a team
  • Availability to work weekends
Physical Requirements
  • Ability to stand for extended periods
  • Capability to navigate staircases while carrying merchandise
  • Regularly perform store cleaning and maintenance tasks
  • Ability to lift boxes weighing up to 30lbs safely
  • Comfortable using ladders
Additional Information

As a small, local clothing company, we value the community and the unique retail culture it fosters. Your compensation will be commensurate with your experience, and we offer a competitive benefits package for full-time employees. Part-time positions are also available.