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Sales Associate
2 months ago
We are seeking a highly motivated and customer-focused Sales Associate to join our team at SENREVE. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and assisting with daily store operations.
Responsibilities:- Act as a passionate and friendly brand ambassador who can represent not just our products, but our core brand values of wit, elegance, strength, and empowerment.
- Provide high-quality customer service to each and every customer throughout their sales journey.
- Maintain a high level of product knowledge to provide tailored assistance to each individual customer, and advise on the best products to suit their style/lifestyle needs.
- Assist in handling daily store operations, primarily: check-out procedures, organizing shelves and stocks, ordering stock, and inventory management.
- Assist with and take charge of visual merchandising needs, and maintain the integrity of the pop-up space in accordance with brand standards.
- Provide back-up and help (where needed) for in-store events, including but not limited to our grand launch party, press events, and workshops.
- Liaise and maintain close communication with SENREVE APAC Office to provide and/or implement feedback on pop-up progress.
- Meet store sales targets.
- Assist with any necessary processes and operations to keep the store alive and thriving.
- Holder of Hong Kong ID Card or valid working visa in Hong Kong.
- Fluent in Cantonese and English; strong preference for those who are also proficient in Mandarin.
- Able to work 5-6 days a week depending on store needs, including at least 1 weekend shift and public holidays.
- An outgoing and friendly personality with superior communication skills, who enjoys interacting and connecting with a variety of different people to build and nurture close relationships.
- A results-driven, expedient problem-solver with strong attention to detail.
- An excellent team player with a no task is too small attitude and the willingness to take responsibility for their actions.
- Advanced knowledge of store operations, including familiarity with POS systems.
- General computer knowledge, including some experience with functions such as Microsoft Excel and/or other reporting software.
- Minimum 2 years of sales experience, preferably in a luxury retail environment.
- Proven experience in driving sales and meeting targets.
- Passionate about start-ups, female empowerment, and (of course) handbags.
SENREVE was born in 2015 when, as rising female professionals, we found ourselves in search of the perfect luxury handbag. We were seeking something that was beautiful and feminine, but also versatile enough to keep up with our everyday lives. However, we discovered most designer bags didn't fully consider all of these needs, so we decided to take matters into our own hands.
SENREVE is the combination of sense and dream, and our brand is built upon the coexistence of dichotomies: everyday and fantasy, tradition and innovation, design and versatility creating an elevated experience that defies trade-offs. We believe women are multifaceted and can have it all no compromise necessary.
With SENREVE, women are now free to go about their day with ease, empowered to better live their busy, modern lifestyles. From phone and wallet to laptop and lipstick finally a beautiful bag that knows how to multitask.
What we've created is a seamless blend of elegant design, impeccable quality and innovative construction. Our bags are sleek, structured and designed to carry your life in style. They're also lightweight, travel-friendly and just as appropriate for a business meeting as they are for happy hour or brunch.
